Shipping Policy

Thank you for shopping with Loomvelle. Below you will find our delivery destinations, order preparation times, and estimated shipping timelines.

Where We Deliver

We currently accept delivery orders for the United States, Spain, Italy, Australia, France, and Poland. Shipping to destinations outside this list is not currently available.

Dispatch Location

Orders are dispatched from our fulfillment facility:

1113 W. Oakdale Road
Grand Prairie, Texas 75050
United States

Daily Order Cut-Off

Our processing cut-off is 18:00 GMT. Orders received after this time enter processing on the next business day.

Preparing Your Order

Please allow 1–3 business days for order preparation. This preparation period is separate from the transit time shown below.

Delivery Estimates by Country

The following estimates distinguish transit after dispatch from the overall timeline, which also includes order preparation.

Destination Transit After Dispatch Estimated Total Delivery Time
United States 3–10 business days 4–13 business days
Spain 7–15 business days 8–18 business days
Italy 7–15 business days 8–18 business days
Australia 7–15 business days 8–18 business days
France 7–15 business days 8–18 business days
Poland 7–15 business days 8–18 business days

Calculating the overall timeline: Add 1–3 business days for preparation to the transit estimate for your destination. Business days do not include weekends or public holidays.

Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete payment.

Following Your Shipment

After dispatch, we will share tracking details, when available, using the contact information submitted with your order.

Possible Delivery Delays

Arrival windows are estimates, not guaranteed dates. Weather, public holidays, customs procedures, and carrier disruptions may extend the delivery timeline.

For an overdue shipment, email support@Loomvelle.com with your order number so we can review the situation.

Checking Your Delivery Address

Please verify your delivery details before placing an order. An incorrect or incomplete address may cause delays or prevent successful delivery.

Contact us promptly if you notice an error in the address submitted with your order.

Parcel Loss or Damage

For a shipment lost in transit or an item damaged on arrival, email support@Loomvelle.com. Our team will review the issue and assist you.

Customer Support

Store: Loomvelle
Company: LINEN LANE LLC
Business address: 5701 Hemstreet Rd, Lohman, MO 65053-9686, USA
Email: support@Loomvelle.com
Phone: +1 (253) 201-5854
Support hours: Monday–Friday, 9:00 AM–6:00 PM (GMT+8)